When A Death Occurs

When a death occurs, the order in which things need to be done often depends on where the death occurred. One thing should always be remembered - your heightened emotional state upon the death of a loved one. That's why we suggest that you ask a friend for help - someone who is able to think clearly and give you the support you need.

At Home or at Work

When a death occurs at home and the deceased has been under the care of a Hospice agency, the hospice must be contacted and the hospice nurse will contact our office once death has been pronounced.  If death occurs at home or another location and hospice HAS NOT been involved, emergency personnel must be contacted. The deceased cannot be removed from the place of death until released into our care by authorization of the police and/or county medical examiner.  We will need to be notified of the release by someone of authority before the deceased is removed from the place of death and taken into our care.

If in any case, if you are not sure of who to notify or what to do, you may call  us at 989-892-3923, and we will give you direction.


While Under Supervised Care

When a death occurs in a care facility, such as a hospital or nursing home, the professional staff must notify us directly.  Please note that the family must provide our name and number along with direction to release your loved on into our care.  A funeral director will contact you following their notification to help you proceed.



Widening the Circle

Our staff members are experienced professionals who can provide much of the information you need, emotional support, and compassionate guidance.

While you may ask our staff questions at any time, you will be able to fully discuss the arrangements in greater detail when you meet with the director in person. During the initial call, the funeral director will gather basic information and set a mutually convenient time to speak with the person in charge of arrangements.  The funeral director will ask if your loved one had made any pre-arrangements, will schedule an arrangement conference, and will let you know what clothing, information, or paperwork you will need to bring with you.


Those Important Questions

If there is no plan in place, there are several other decisions you will have to make regarding the death of your loved one:

- Do I need to have embalming?

- Do I need to purchase a casket or urn?

- Do we need to make cemetery arrangements?

- Do we need to have a minister or other clergy?

- Do we want any type of service?

By contacting our staff, we'll be able to help answer your questions and assist in making plans that meet the unique needs of your family. You can reach us by calling 989-892-3923 .

However, as we’ve said before, one of the best ways to make sure that all of your questions and desires are taken care of is to make pre-arrangements. This is as simple as outlining your wishes, listing specific details, and discussing the option of pre-paying for services. Please contact us with specific questions about pre-planning.


What to Expect When You Arrive at the Funeral Home

When one of our staff meet with you for the arrangement conference, you will be provided with a copy of our general price list as required by the Federal Trade Commission.  Death certificate information will either be reviewed or gathered at this time.   We will need to hear your ideas and desires so they can be reviewed together with the options available.  Together we can create a memorable and meaningful celebration of life.                                                                                                                                                                                   The goal is to finalize the following:

- Completion of the official death certificate

- Scheduled the location, date and time of services or events

- Selected a casket, urn or other items

- Prepared an obituary notice

- Scheduled needed vehicles

- Secured officiant and selected pallbearers if necessary

You will also sign necessary authorizations or make arrangements to have them signed by the individuals.

We will assist you in planning a loving tribute that captures the spirit of the person whose life you wish to honor. To learn more about personalizing the service, please read the Honoring Life section of this web site. We will discuss personalization with you during your arrangement conference.

The following checklist will help you remember what information will be needed and what items should be brought with you to the funeral home for your conference.

- Full legal name & legal address

- Social Security number

- Date of birth

- Place of birth

- Father's name

- Mother's maiden name

- Veteran's discharge papers (DD-214)

- Recent Photograph

- Level of highest education completed

- Occupation performed during most of working life

- Place of burial (if applicable)

- Clothing

- Clergy name and contact phone number

- Survivors (name and relationship)

- Insurance policies if you are assigning the proceeds for payment


A staff member of Hyatt-Ewald Funeral Home and Cremation Services will be pleased to explain all of the options available to you.